Our Network One on One Internet's Network Operations Center in Baltimore, Maryland is "OnNet" with Frontier Global Center (FGC), which means that we have a direct fiber optic connection between our Cisco 7200 router and theirs. Being OnNet with a Tier-1 provider means that we don't link to a backbone, we are actually on a backbone. We have no phone circuit, and don't use a Telecom link to get to the Internet; instead, we have an in-house connection directly to FGC's ATM fiber node, located a few floors below our servers in the same building. This fiber optic line can handle the bandwidth of a T3 or an OC3, and with FGC's Dense Wave Division Multiplexing (DWDM) technology, it can handle several times the bandwidth of an OC3. We share the digital distribution architecture of FGC, which is comprised of more than 25 high-speed private peering connections to major Internet carriers such as MCI, Sprint, UUNET, AT&T, AOL, Best, Erols, and others. FGC also has high-speed links to 8 public exchanges including both MAE East and West and several NAPS.

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At One on One Internet, we understand the importance of speed, security, and reliable connectivity. We have invested heavily in hardware and facilities that ensure that your site is up and running on the web 24 hours a day, seven days a week.

GC, a Tier 1 provider whose 13,000-mile fiber optic network and Dense Wave Division Multiplexing (DWDM) technology provide an enormous 460 gigabytes per second (Gbps) of capacity worldwide, has an Asynchronous Transfer Mode (ATM) fiber node.

Qwest comes into Baltimore with an OC-12 line and plans to upgrade their connection to an OC-48 in the near future. Our Qwest connection enables One on One Internet to offer additional redundancy and better routes to Europe, Latin America and Asia. With our carriers, our router has up to 150,000 possible routes to send each packet of traffic.

Genuity, a division of GTE, is our third Tier One Internet backbone. Genuity provides excellent network performance as a result of their high-speed peering arrangements with other Tier One Internet backbone providers. The GTE global network delivers customers directly onto the Internet via a high-speed connection to its private, super-capacity backbone, including 17,000 miles of fiber and OC192 capacity. It is comprised of more than 800 U.S. local access points and approximately 1,500 international local access points in more than 150 countries.

Network Redundancy One on One Internet uses intelligent end-user routing software called Border Gateway Protocol (BGP), between Qwest, GC and GTE, who use the same protocol. BGP identifies which path is the most efficient for each data packet and then routes the packet to its destination on the fastest path. This increases the speed at which web pages sent from our NOC arrive at their destination. Studies have shown that the most common reason for downtime is circuit failure on Tier 1 provider backbones, the major data highways. To guard against this potential problem, we have three Tier-1 providers. If one experiences problems, we can route traffic down the other one. Furthermore, because we are OnNet with GlobalCenter, Qwest and GTE, we share their digital distribution architecture, which includes private peering network connections to major Internet carriers such as MCI, Sprint, UUNET, EUNET, AT&T, AOL, Best, Erols, @Home, IBM Advantis and others. These private peering arrangements allow One on One Internet to exchange packets of data with every major backbone carrier in a one-to-one environment quickly and efficiently.

In addition, GC has high-speed links to eight public exchanges including both MAE East and West and several NAPS. Through these public exchanges, customers have the ability to reach their site, no matter from where they are coming on the Internet.

Too often providers operate their networks at three to four times responsible capacity. As a result, their corresponding transfer times reach over 300ms. One on One Internet.com's network daily average is 27% of its capacity, with midday peak spikes reaching only 33% capacity. One on One Internet.com guarantees clients will be carried off our network in less than 80ms over a five minute average at any time of day or night.

Industry analysis reveals that 70% of downtime over ten hours with any ISP is caused by telephone circuit failure. Since our NOC is in the same building as Global Center, Qwest and GTE, circuit failure is virtually eliminated because there is no phone circuit between us and our providers. Instead, there is a direct connection between our Cisco 7500 routers and theirs.

One on One Internet's providers also have peering connections with other major Tier 1 providers, which allows traffic to be switched to alternate backbones should the need arise.

To guard against local power failures, One on One Internet has two industrial-grade, three phase Liebert UPS systems. These act as back-up batteries, maintaining uninterrupted power in case of surges or power outages. With these backup systems in place, we can keep our network up and running indefinitely without relying on external power.

One on One Internet's NOC has two Liebert ten ton industrial air conditioners, which condition our computer rooms and operations center. Our computer room is kept at an optimal temperature of 65 degrees Fahrenheit.

One on One Internet's web servers are custom-built industrial machines designed for a 24/7 web serving environment. All One on One Internet servers are equipped with dual redundant 450-watt power supplies, hot swap Seagate Barracuda/Cheetah drives and force-filtered cooling systems. In addition, our NOC is equipped with an inventory of identically configured, burned-in standby servers.

All of One on One Internet's custom web servers are equipped with a positive pressure filtered-air system. Four large fans pull filtered air into each server's protective case and the components within are cooled by fans which circulate this purified air. This constant introduction of clean air into the case creates a positive pressure environment ensuring dust and particles remain outside of the server.

The drives and drive bays of all One on One Internet.com servers are constructed from high-grade aluminum, and rest in shock mounted drive cages, which adds to the durability of the hardware. One on One Internet's drives proudly feature the lowest failure rate in the industry.

Each server employs dual-redundant hot swap power supplies. If a power supply were to fail, the server would continue running with power from the alternate supply. Meanwhile, alarms would alert a technician, who would quickly restore redundancy. In the meantime, servers and client sites would experience no downtime.

We keep spare servers on-line of all CPU configurations. If a server were to experience a hardware failure, we would turn a key, grab the handle on the drive, pull it out, and insert it into an identical standby CPU. We would then reboot the second machine and the server would be up and running again in a matter of minutes.